Quality Napkins

About Us

QualityNapkins.com.au is a specialist supplier of high quality single use tabletop décor for weddings, events, home entertaining and the professional small to medium caterer. We offer a wide range of colours and formats including cocktail and table napkins, rolled cloth and runners and cut white overlays.

Samples

We understand that attention to detail is extremely important when it comes to planning the perfect event. Sample packs of up to five coloured 40cm napkins can be purchased for $4.95 for delivery within Australia. As all of our products are 60gsm (except the cocktail napkins which are 50gsm), the 40cm napkins are the same texture, weight and colour as the 48cm napkins, table covers and runners and are therefore indicative of the quality of these other formats.

How to Order

Orders can be placed over the phone by calling 02 9968 4083 or via email. You will need to specify the billing and delivery address, a contact name and phone number, email address for invoicing purposes, the product code and/or full description and whether you would like to buy by the packet or full carton (for which discounts apply – see our pricing information), specifying the quantity for each product type.

Availability

All products are subject to availability and while we hold good stocks of all lines, high demand for a particular product may cause a line to become unavailable. We advise you to plan your event well in advance. We will advise you within 48 hours should the product not be available for dispatch.

Delivery Times

If you require our products for a specific event, it is advisable to allow a minimum of 14 days for your payment and delivery to be processed. On the rare occasion, some items may sell out due to a high volume of orders, so the earlier you place your order, the less room there is for disappointment. If you have urgent requirements, please phone us and we will do our very best to fulfil your requirements.

Delivery Process

QualityNapkins.com.au dispatches Australia wide via Australia Post or courier to offer you the lower possible delivery fees. When placing your order, please ensure you provide a delivery address which is attended by someone during the day time to receive orders dispatch via courier.

Sydney Metro deliveries for up to 25kg is $6.95. For all other areas, the delivery fee is calculated based on physical/cubic weight and location. The fee will be confirmed when you place your order.

We are unable to take responsibility for late deliveries caused by couriers or postal services and refunds will not be granted for late delivery, so we advise you to place your order well in advance of a specific event for which you have requirements.

Payment

Payment is in advance via direct transfer into our bank account – details of which will appear on your electronic invoice which you will receive via email. We do not offer accounts or credit terms.

Pricing

Prices include GST and are subject to change without notice. Delivery is at an additional charge.

Return Policy

We advise you to choose your tabletop products carefully as we are unable to provide refunds if you change your mind. We have supplied online colour swatches to assist you with your choice of colour, however, if a precise colour match is of importance, we recommend ordering samples prior to making your purchase.

Occasionally, goods may be damaged during the delivery process. Should this happen, please notify us within two days of receiving the goods and we will advise how we can be of assistance. No returns will be accepted without approval from QualityNapkins.com.au and we have the right to choose the method of return.